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FDRC Information Seminars for Banks & Securities Firms


The Financial Dispute Resolution Centre (FDRC) is an impartial and independent provider of dispute resolution services for financial disputes in Hong Kong. As members of the Financial Dispute Resolution Scheme (FDRS), you are cordially invited to attend the free (for a limited time only) information seminars that cover the following:-

  • Role of financial institutions under FDRS
  • Who is an eligible claimant?
  • What are the eligible disputes?
  • Mediation and Arbitration
  • Q&A

Time Slots Available

(Note: Contents of all sessions are similar)


11 May 2015   Monday

5:00pm – 6:30pm

In Cantonese


12 May 2015   Tuesday

10:00am – 11:30am

In English

Participants please arrive 15 minutes before the seminar for registration.



Financial Dispute Resolution Centre Limited

Unit 3701-04, 37/F, Sunlight Tower, 248 Queen’s Road East, Wan Chai, HK.

(Wan Chai MTR exit C)



Ms Virginia Siu, Assistant Communications Manager of FDRC



Session C will be conducted in Cantonese

Session D will be conducted in English



Free of charge.


Registration Deadline:

5pm, 29 May 2015 (Wednesday)


Registration method:

Please fill in the registration form and send it via email to seminar@fdrc.org.hk.   

Seats will be offered on a ‘first-come-first-served’ basis.

Registrations will only be accepted via email and confirmation letters will be sent to applicants via email on or before 2 working days after the deadline.

No registrations will be accepted over the phone or by fax.

If the seminars are full, we will put you on a waiting list and keep you informed of our upcoming seminars.


Enquiry :

seminar@fdrc.org.hk / 3199 5104 (Ms Virginia Siu)


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