FDRC Information Seminar for Banks & Securities Firms (30 Aug 2012, Slot E)
Introduction
The Financial Dispute Resolution Centre Limited (FDRC) came into operation on 19 June 2012 to administer the Financial Dispute Resolution Scheme (FDRS) to resolve monetary disputes between financial institutions and individual customers. This information seminar is designed for banks & securities firms and will give an introduction on the following–
- FDRC Terms of Reference
- FDRC intake criteria of cases
- Mediation and arbitration processes
- Preparation for mediation and arbitration
- Q&A section
| Time Slots Available |
| Slot | Date | Time | Language |
| A | 30 July 2012, Monday | 10:00am — 11:30am | English |
| B | 30 July 2012, Monday | 5:30pm — 7:00pm | English |
| C | 13 August 2012, Monday | 10:00am — 11:30am | Cantonese |
| D | 13 August 2012, Monday | 5:30pm — 7:00pm | Cantonese |
| E | 30 August 2012, Thursday | 5:30pm — 7:00pm | Cantonese |
| F | 30 August 2012, Thursday | 10:00am — 11:30am | Cantonese |
| G | 10 August 2012, Friday | 10:00am — 11:30am | English |
| Address: |
Financial Dispute Resolution Centre Limited 15/F Stanhope House, 734 King's Road, Quarry Bay, HK. |
| Speakers: |
Ms. Sou Chiam, CEO of FDRC & Mr. Oscar Tan, Senior Mediator of FDRC |
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