Training

Training Programme for FDRC Mediators and Arbitrators (Class A)

Introduction

The Financial Dispute Resolution Centre Limited (FDRC) came into operation on 19 June 2012 to administer an independent dispute resolution scheme to resolve monetary disputes between financial services providers and individual customers. Applicants for admission to the FDRC List of Mediators and Arbitrators have to satisfy the Appointment Committee of FDRC that they have, as one of the prerequisites, completed this training programme and passed the assessment therein.

Target Audience

This course is designed for accredited mediators or arbitrators who have proven experience in mediation and /or arbitration as set out in the Standards and Procedures for Admission to the FDRC List of Mediators and List of Arbitrators (S&P) and who intend to make an application to the FDRC for admission to the List of Mediators and List of Arbitrators in accordance with the procedures as set out in the S&P. Please follow this link to access the S&P.

Program Structure

As part of the training and assessment requirements for admission to the FDRC List of Mediators and Arbitrators, applicants have to complete this two-part training programme:

Part I -	Regulatory Framework, Experience Sharing & FDRC Workflow (6 hours lecture)
Part II -	Financial Products & their Selling Process
Overview of Products and Services Offered by Banks (10 hours self study + 3 hours lecture + assessment) Overview of Products and Services Offered by Brokerages (10 hours self study + 3 hours lecture + assessment)

For further details, please refer to the leaflet

Speakers

Part I – Regulatory Framework, Experience Sharing & FDRC Workflow

Representatives from FDRC, Financial Services and the Treasury Bureau, HKMA and SFC as well as experienced mediators/arbitrators for the experience sharing session.

Part II – Financial Products & their Selling Process

Mr. Benny Yim, BSc, MSc (Class A)
Mr. Ip Lap Ko, ACIB, AHKIB, CIA,CISA, FRM (Class B)
Dr. Lai Man-Kit, PhD, CFA, CIIA, MHKSI (Class A & B)

For further details, please refer to the leaflet

Lecture Details

Two classes will be offered and applicants can choose either class according to their language preference and convenience:

 

Fees :	HK$3,000 (including self-study pack, lecture fee and assessment fee)
Registration Deadline :	3 August 2012
Registration method :	By Fax at 2899 2611 or In person at the office of Hong Kong Securities Institute (24/F, Wing On Centre, 111 Connaught Road Central, Central, Hong Kong)
Enquiry :	3120 6203 / 3120 6112