FDRC 2018 Annual Report

Annual Report 2018 年度報告 33 Publicity 推廣 COMMUNITY OUTREACH FDRC participated as a supporting organization in the Hong Kong Money Month 2018 organized by the Investor and Financial Education Council (IFEC) and arranged online quiz games on social media platform, which attracted several hundreds public participants. Besides, as part of the World Investor Week 2018 under the International Organization of Securities Commissions (IOSCO), a seminar with the theme of financial consumer protection and a visit tour to FDRC office were arranged in collaboration with IFEC and Institute of Active Ageing of the Hong Kong Polytechnic University. To increase FDRC’s exposure and the awareness of financial consumer protection at community level, FDRC promoted the scheme and its services via various channels. They included roadside banners under the “Scheme for the Display of Roadside Non-commercial Publicity Materials” of the Lands Department, media interviews with newspapers and “Money Talk Xtra” on RTHK Radio 3, cover story posted on the newsletter of the Hong Kong Securities Association “Participants”, article about the implementation of Small Enterprises service enhancements posted on “SME Pulse”, the newsletter of the Support and Consultation Centre for SMEs of the Trade and Industry Department, etc. In addition, FDRC delivered presentation to different sectors of the society to promote FDRS and the merits of mediation/arbitration. During the year, FDRC attended several district council meetings, paid a visit to the Public Complaints Office of the Legislative Council Secretariat and gave speeches about financial consumer protection in various occasions arranged by different bodies. 社區活動 調解中心作為支持機構參與了由投資者及理財 教育委員會舉辦的「 香港理財月 2018 」，並於社 交平台舉辦了網上問答遊戲，吸引了數百名公 眾參與。此外，為配合國際證券管理機構組織 （ IOSCO ）的「 2018 世界投資者週 」，調解中心與 錢家有道及香港理工大學活齡學院協辦了一場投 資教育講座及「 調解新旅程－導賞體驗活動 」。 為加強於社區層面推廣調解中心及金融消費者保 障的意識，調解中心利用多個渠道宣傳調解計劃 及其服務，包括地政總署「 路旁展示非商業宣傳 品管理計劃 」的宣傳橫額、傳統紙媒及香港電台 第三台 Money Talk Xtra 的媒體訪問、香港證券業 協會期刊《 證券人 》的封面訪問、工業貿易署中 小企業支援與諮詢中心刊物《 中小企脈搏 》有關 實施優化小型企業服務的文章等。 此外，調解中心積極向社會各階層宣傳調解計劃 及調解╱仲裁的好處。於 2018 年，調解中心出席 數個區議會會議、探訪立法會秘書處公共申訴辦 事處，並於不同機構的活動場合就推動金融消費 者保障發表演說。