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Home > Contact Us > Adverse Weather and Special Arrangements

Adverse Weather and Special Arrangements

 

Special Office Arrangements under COVID-19 situation

FDRC is currently providing normal services.


 

Strong Wind Signal No.3 or below / Amber or Red Rainstorm Warning Signal

All FDRC services operate as normal.

 

If the Black Rainstorm Warning Signal is hoisted before office hours

Telephone enquiry and walk-in enquiry service FDRC will resume normal in 2 hours if the signal is lowered before 3pm, if situation allows.
Pre-arranged services If the Black Rainstorm Warning Signal is in effect between 6 am and 9 am, the services in the morning session (9:00 am to 1:00 pm) shall be postponed.

After services resume, FDRC staff sill contact the participants regarding the re-arrangement by email or by phone in due course.

 

If the Black Rainstorm Warning Signal is hoisted during office hours

Telephone enquiry Operate as normal.
Pre-arranged services

If the signal is issued after the start of the service, the session shall continue until the end.

If the Black Rainstorm Warning Signal is in effect between 11 am to 1 pm, services scheduled to be held in the afternoon session (1:00 pm to 5:30 pm) shall be postponed.

After services resume, FDRC staff will contact the participants regarding the re-arrangement by email or by phone in due course.

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If a Gale or Storm Signal No. 8 or above is in force before office hours

Telephone enquiry and walk-in enquiry services FDRC will resume normal within 2 hours if the signal is lowered before 3pm, if situation allows.

FDRC will remain closed if the signal is lowered at 3pm or after.
Pre-arranged services

If the Gale or Storm Signal is in effect between 6 am and 9 am, the services in the morning session (9:00 am to 1:00 pm) shall be postponed.

After services resume, FDRC staff will contact the participants regarding the re-arrangement by email or by phone in due course.

 

If a Gale or Storm Signal No. 8 or above is / will be hoisted during office hours

Telephone enquiry and walk-in enquiry services FDRC will resume normal within 2 hours if the signal is lowered before 3pm, if situation allows.

FDRC will remain closed if the signal is lowered at 3pm or after.
Pre-arranged services If a Gale or Storm Signal No. 8 or above is / will be hoisted on or after 11 am, pre-arranged services that are arranged to be held in the afternoon session (1:00 pm to 5:30 pm) shall be postponed.

After services resume, FDRC staff will contact the participants regarding the re-arrangement by email or by phone in due course.

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If a Gale or Storm Signal No. 8 is lowered at or after 3 pm

FDRC will remain closed.

After services resume, FDRC staff will contact the participants regarding the re-arrangement by email or by phone in due course.

 

Note:
Pre-arranged services include:

  • Public enquiry meeting
  • Mediation session
  • Information seminar
  • Training for mediators  / arbitrators

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