Job Opportunities
FDRC is currently seeking candidates for the following position:
Public Relations and Communications Officer
Job Highlights
- Renewable contract
- Exposure to financial institutions
- 5-day work, office in Central, annual leave and medical benefits
Job Description
- To assist in liaison with stakeholders, communications with vendors, and event planning and management
- To assist in copywriting and content creation for public relations projects and campaigns
- To carry out market research and analysis
- To provide administrative support
- To undertake any other duties as assigned from time to time
Requirements
- Degree in Communication or a related discipline, with at least 2 years of relevant work experience.
- Ability to work independently and proactively, with due execution of instructions and a sense of responsibility.
- Excellent communication, organisational and interpersonal skills.
- Good command of spoken and written Cantonese, English and Putonghua.
- Proficiency in Adobe Creative Suite especially Photoshop/ AI/ Illustrator is a plus.
- Candidates with high potential and less experience will be considered for the Executive role.
How to apply
Applicants should send a cover letter and curriculum vitae, and photos/ videos/ artworks/ copywriting portfolio via either of the following means:
- By email to recruit@fdrc.org.hk, or
- By post to Financial Dispute Resolution Centre, Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Please specify on the email “Application for Application for Public Relations and Communications Officer”.
The closing date for application is 24 July 2024 at 23:59
Dispute Resolution Manager/ Assistant Dispute Resolution Manager
Job Highlights
- Management in a publicly funded organisation
- Exposure to financial institutions
- 5-day work, office in Central, annual leave and medical benefits
Job Description
- To lead, manage and supervise the dispute resolution department in the administration of an accessible, efficient and transparent scheme whereby independent and impartial mediators and arbitrators provide mediation and arbitration services to financial institutions and their customers in the Hong Kong SAR (the Financial Dispute Resolution Scheme).
- To prepare agendas and papers, and provide secretarial support, for board and committee meetings.
- To explain the Financial Dispute Resolution Scheme at external meetings, events, and training.
- To assist in the complaint handling procedure against listed mediators and arbitrators.
- To undertake any other duties as instructed by the CEO.
Experience and Qualifications:
- University degree in law and/ or alternative dispute resolution.
- Professional experience in management, mediation and/or arbitration.
- A proactive, responsible, problem-solving, and honest work ethic.
- Excellent interpersonal, leadership, management, organisational, presentation and writing skills.
- Proficiency in Cantonese, Putonghua and English.
How to apply
Applicants should send a cover letter and curriculum vitae via either of the following means:
- By email to recruit@fdrc.org.hk, or
- By post to Financial Dispute Resolution Centre, Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Please specify on the email “Application for Dispute Resolution Manager/ Assistant Dispute Resolution Manager”.
The closing date for application is 11 February 2024 at 23:59
Confidentiality of personal data
The FDRC will handle all applications received in strict confidence. All personal data and information collected will only be used for recruitment and appointment related purposes.
Company overview
The Financial Dispute Resolution Centre is a non-profit making organisation. The Centre is governed by a Board of Directors, which includes representatives from Financial Services and the Treasury Bureau, the Hong Kong Monetary Authority, and the Securities and Futures Commission. It administers a scheme that provides mediation and arbitration services to resolve financial disputes of monetary nature. It actively raises awareness of the availability and scope of its services, with an aim to reinforcing Hong Kong’s role as an international financial centre.
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