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FDRC Information Seminars for Banks & Securities Firms


The Financial Dispute Resolution Centre (FDRC) is an impartial and independent provider of dispute resolution service for financial disputes in Hong Kong. As members of the Financial Dispute Resolution Scheme (FDRS), you are cordially invited to attend the free (for a limited time only) information seminars that cover the following:-

  • Role of financial institutions under FDRS
  • Who is an eligible claimant?
  • What are the eligible disputes?
  • Mediation and Arbitration
  • Q&A

Time Slots Available

(Note: Contents of all sessions are similar)


17 March 2015 Tuesday

10:00am – 11:30am

In Cantonese


20 March 2015   Friday

10:00am – 11:30am

In Cantonese

Participants please arrive 15 minutes before the seminar for registration.



Financial Dispute Resolution Centre Limited

Unit 3701-04, 37/F, Sunlight Tower, 248 Queen’s Road East, Wan Chai, HK.

(Wan Chai MTR exit C)



Ms Virginia Siu, Assistant Communications Manager of FDRC



Sessions A & B will be conducted in Cantonese.



Free of charge.


Registration Deadline:

5pm, 11 March 2015 (Wednesday)


Registration method:

Please fill in the registration form and send it via email to seminar@fdrc.org.hk.   

Seats will be offered on a ‘first-come-first-served’ basis.

Registrations will only be accepted via email and confirmation letters will be sent to applicants via email on or before 2 workings days after the deadline.

No registrations will be accepted over the phone or by fax.

If the seminars are full, we will put you on a waiting list and keep you informed of our upcoming seminars.


Enquiry :

seminar@fdrc.org.hk / 3199 5104 (Ms Virginia Siu)


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