Job Opportunities
FDRC is currently seeking candidates for the following positions:
Assistant Public Relations & Event Manager
Key Responsibilities:
- To manage and supervise the communication team in rendering assistance and supports to the publicity and communication work of the FDRC, including formulating proposals on promotional events, putting forward strategies in publicity work, and developing Public Relations (“PR”) plans.
- To assist in and to supervise the organizing of events for the FDRC on and for the promotion of the services of FDRC, including the delivery of briefings, seminars, training and talks.
- To liaise with contractors and service providers on the provision of PR services and organizing of events.
- To prepare and to help issue reports, press statements and submissions for the FDRC.
- To help maintain the websites and social media platforms of FDRC; to analyse all media coverage of the FDRC and to draft responses thereto.
- To arrange press conferences and manage media inquiries and interviews, and to engage with the media industry on and for the purpose of the above.
Experience and Qualifications:
- University degree in Communications, Public Relations, Translation or related disciplines (with knowledge and experience in the legal industry and/ or alternative dispute resolution preferred).
- At least 7 years of professional experience in publicity, marketing and corporate communication.
- Good at creative writing and strong proof-reading and editing skills.
- Proactive and self-motivated with excellent communication and interpersonal skills.
- Detail-minded and well-organized.
- Proficiency in Cantonese, Putonghua and English.
How to apply
Applicants should send a cover letter and curriculum vitae via either of the following means:
- By email to recruit@fdrc.org.hk, or
- By post to Financial Dispute Resolution Centre, Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Please specify on the email “Assistant Public Relations & Event Manager”.
The closing date for application is 24 May 2025
Communications and Event Officer
Key Responsibilities:
- To develop and implement communications plan and strategy.
- To plan, organize and conduct briefings, seminars, trainings and promotional activities for the financial institutions, industry associations and the public.
- To liaise with stakeholders, government bodies and industry associations, etc. on FDRC services and activities.
- To draft press releases, handle media enquiries and develop media relationships.
- To work on FDRC content development and production of corporate or promotional materials, such as annual reports, brochures, website content and social media, and to liaise with advertising agencies.
- To assist in the organizing of events and activities for the FDRC in and related to the services the FDRC is providing.
- To prepare management reports on the communications plans, events and activities, etc.
Experience and Qualifications:
- University degree or equivalent in Communications, Business, Law, languages or other disciplines.
- At least 5 years’ working experience in corporate communications areas and can work independently.
- Strong command of both written and spoken English and Chinese (proficiency in Putonghua would be an advantage).
- Good analytical, presentation, interpersonal and communications skills with pleasant and mature characters.
- Ability to cope with pressure, tight deadlines and multi-tasks working environment
- Proficiency in PC skills including MS Word, Excel, PowerPoint, Chinese word processing (Knowledge of Photoshop or Illustrator or other similar software and generative artificial intelligence software are a plus).
How to apply
Applicant letter enclosing a recent photo, full curriculum vitae (including current and expected salaries) should be sent either:
- By email to recruit@fdrc.org.hk, or
- By post to Financial Dispute Resolution Centre, Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Please specify on the email “Communications and Event Officer”.
The closing date for application is 24 May 2025
Office and Human Resources Manager
Key Responsibilities:
- To provide and to help maintain day-to-day operations of the FDRC office, and to provide logistics and support for various teams and staff members.
- To coordinate schedules, to manage appointments and to organise meetings to facilitate the provision of services of the FDRC.
- To help develop and implement office protocols in compliance with organisational policies.
- To maintaining inventory of office supplies and to ensure the supply thereof.
- To oversee and to provide human resources (“HR”) services including
- Managing recruitment, interviewing applicants and selecting candidates.
- Developing and implementing HR strategies and initiatives aligned with the overall business strategy of the FDRC
- Overseeing and managing performance appraisals
- Ensuring compliance with company policies and local employment laws.
- Administering compensation and benefits programs.
- Providing guidance and consultation on HR matters for staff members of the FDRC.
- To oversee budget preparation, monitor expenditures and help in the preparation of financial statements, auditing and the preparation of the annual returns and the annual reports for the FDRC.
Experience and Qualifications:
- Bachelor’s degree in business administration, HR or a related discipline.
- 5 years work experience in office administration and HR field, including experience at managerial level
- Familiar with Hong Kong labour laws and regulations, including the Employment Ordinance and the Employees Compensation Ordinance
- Independent with strong interpersonal and communication skills.
How to apply
Applicant letter enclosing a recent photo, full curriculum vitae (including current and expected salaries) should be sent either:
- By email to recruit@fdrc.org.hk, or
- By post to Financial Dispute Resolution Centre, Room 408-409, 4/F, West Wing, Justice Place, 11 Ice House Street, Central, Hong Kong
Please specify on the email “Office and Human Resources Manager”.
The closing date for application is 24 May 2025
Confidentiality of personal data
The FDRC will handle all applications received in strict confidence. All personal data and information collected will only be used for recruitment and appointment related purposes.
Company overview
The Financial Dispute Resolution Centre is a non-profit making organisation. The Centre is governed by a Board of Directors, which includes representatives from Financial Services and the Treasury Bureau, the Hong Kong Monetary Authority, and the Securities and Futures Commission. It administers a scheme that provides mediation and arbitration services to resolve financial disputes of monetary nature. It actively raises awareness of the availability and scope of its services, with an aim to reinforcing Hong Kong’s role as an international financial centre.
