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CPD event: Conflict to Resolution Inside Tips from Experienced Mediators

Key skills needed by mediators when dealing with:

  • High conflict cases: is there such a thing as adifficult party?
  • Emotion and anger: our friends or foes?
  • Silence: what if they don’t want to speak?
  • Setting ground rules: what if the parties go off thetrack?
  • Fear: is this the key factor driving the conflict? Loss of face and revenge.
  • Culture: how do we navigate cultural differences?
  • Violence: what to do if parties threaten orintimidate?
  • Mediator’s neutrality: is this a myth?
Date: 8 June 2021 (Tuesday)
Time: 12:00pm to 2:00pm
Speaker: Mr. Danny McFadden  &  Ms. Sylvia Siu, JP
CPD: HKMAAL (pending); HKIAC (pending); The Law Society of Hong Kong (pending); Hong Kong Mediation Centre (pending); FDRC (2.5 points)

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