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FDRC Information Seminar for Banks


The Financial Dispute Resolution Centre Limited (FDRC) will come into operation in mid-2012 to administer an independent dispute resolution scheme to resolve monetary disputes between financial services providers and individual customers. This information seminar is designed for banks and will give a brief introduction on the following –

  • Structure of FDRC
  • FDRC Mediation Team and its role
  • Role of Mediator
  • Preparation for mediation
  • Process of mediation and arbitration
  • Q&A section
Date 2 June 2012, Saturday
Time Session One 09:45 – 11:00 or
Session Two 11:30 – 12:45
(Participants please arrive 15 minutes before the seminar for registration.)
Address: Hong Kong Monetary Authority, 55/F Two IFC, 8 Finance Street, Central, HK.
Speakers: Ms. Sou Chiam, CEO of FDRC &
Mediator of FDRC, Ms Fanny Cheung
Case Officer of FDRC, Mr David Youh


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