Over the past two months, FDRC has been busy forging new partnerships with our counterparts in Australia, Singapore, and Zhejiang, China. Through meetings and deliberations, we have exchanged best practices, discussed cross-border challenges like scams, and explored how AI can strengthen consumer trust.
Highlights include insightful discussions with David Locke from the Australian Financial Complaints Authority (AFCA), and Eunice Chua and her team from the Financial Industry Dispute Resolution Centre (FIDReC) of Singapore, plus dynamic dialogues at the Zhejiang International Legal Service Partnership Conference.
These engagements reinforce our commitment to collaboration, transparency, and continuous improvement. We are excited to keep expanding our network and deepening global cooperation!