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| Consumer Factsheet on FDRC (2018) | |
| Leaflet on the FDRS | |
| Terms of Reference of the FDRC (2018) | |
| Terms of Reference of the FDRC (2014) | |
| FDRS Members’ Contact Information Update Form | |
| Guidelines Nos.1 to 4 Procedures on Removal of Arbitrators, Role of FDRC and Ethics Codes | |
| Guidelines Nos.5 Procedure on terminating a case with an un-contactable party at the mediation stage (wef 1st June, 2020) | |
| Guidelines Nos.6 Protocol for online mediation meeting on FDRC cases | |
| FDRS Guidelines on Intake Criteria of Cases 2018 | |
| FDRS Mediation and Arbitration Rules 2018 | |
| FDRS Application Form 2018 (Individuals / Sole Proprietors) | |
| FDRS Application Form 2018 (Small Enterprises) | |
| FDRS Application Form 2018 (Financial Institutions) | |
| Joint Consent to Submission of Claim(s) under the FDRS | |
| Terms of Reference of the FDRC Appointment Committee | |
| Standards and Procedures for Admission to the FDRC List of Mediators and FDRC List of Arbitrators | |
| Application Form for Admission to the FDRC List of Mediators and/or FDRC List of Arbitrators (Form A-1) | |
| Curriculum Vitae Form for Admission to the FDRC List of Mediators and/or FDRC List of Arbitrators (Form A-2) | |
| Continuing Professional Development Record for Mediators on the FDRC List of Mediators and/or Arbitrators on the FDRC List of Arbitrators (Form A-3(a)) | |
| Membership Renewal for Mediators on the FDRC List of Mediators and/or Arbitrators on the FDRC List of Arbitrators (Form A-3(b)) | |
| Ethics Codes for FDRC Mediators | |
| Ethics Codes for FDRC Arbitrators | |
| FDRC Procedures for Handling Complaints against Mediators on the FDRC List of Mediators and Arbitrators on the FDRC List of Arbitrators (“Procedures�?) | |
| Notes to Parties to a Complaint | |
| Complaint Form (DC-1)Against a Mediator on the FDRC List of Mediators and/or an Arbitrator on the FDRC List of Arbitrators | |
| Guidance Notes to the Complaint Form (DC-1) | |